You may call us at 1-888-725-2381 between 8:00 am and 5:00 pm Monday through Friday, or send us a message detailing your request 24 hours a day, 7 days a week using the online form below.

Lost or Stolen Card? Call 1-833-462-0798 to report it!

We would love to hear from you! Please fill out this form and we will get in touch with you shortly.

Bank location you would like to work with:
This field is for validation purposes and should be left unchanged.

In case of consumer dwelling secured loan servicing concerns or other formal information requests, please contact us at Heritage Bank, Attn: Loan Administration, PO Box 329, Aurora NE 68818.  In your letter, give us the following information:

  • Your name and account number
  • Nature of the error or your servicing concern or the specific information you are requesting
  • Phone number where you may be reached during business hours